IBM Moves Service Desks to the Cloud

IBM has released the second Software as a Service offering in its Tivoli Live portfolio: its IT service desk. Called "Tivoli Live-service manager," this release follows last year's Tivoli Live-monitoring service, a SaaS app that manages the health and performance of IT resources.

Source: http://www.technewsworld.com/rsstory/71403.html

Laetitia Casta Lake Bell Larissa Meek Laura Harring